Request chimney service guidance

Editorial/generated service illustration; not a customer job, employee, testimonial, inspection finding, or before-and-after proof.

Share the service you need, the property type, and the concern you are seeing. For active smoke, suspected carbon monoxide, flame, or immediate fire danger, leave the area and contact emergency services before requesting routine chimney service.

The form below is for non-emergency service requests and routing information. It preserves the existing Chimneycleaners phone path and does not ask for passwords, alarm codes, payment-card details, or unsafe access information.

Useful next steps

• Stop using a fireplace or appliance if you notice active smoke, flame, suspected carbon monoxide, or unusual burning odors.
• Collect photos of visible staining, loose parts, cap damage, or soot before calling if it is safe to do so from the ground.
• Use inspection before repair decisions when symptoms could have more than one cause.